Return & Exchange Policy
At LookupVibe, we value our customers and strive to provide the best shopping experience. To ensure fairness and transparency, we have a strict no-return policy. However, we do offer exchanges under specific conditions. Please read the following guidelines carefully before making an exchange request.
No Returns, Only Exchange
We do not accept returns under any circumstances. If you are unsatisfied with your purchase, you may exchange it for a different size or product of equal value. Exchanges must be requested within 10 days of receiving your order.
Exchange Conditions
To be eligible for an exchange, the product must be unused, unwashed, and in its original packaging with all tags intact. If you have already worn or altered the item, we will not be able to process your request. Please make sure to check your order carefully before using the product.
No Damage Claims
We take great care in ensuring that each item is quality-checked before dispatch. We do not accept claims for damaged, defective, or altered products. If you receive a wrong item, you may contact our support team within 10 days for an exchange.
How to Request an Exchange
To initiate an exchange, please email us at [your email] with your order details and reason for exchange. Our team will guide you through the process. Customers are responsible for shipping costs associated with exchanges.
For any further questions, feel free to contact our customer service team.